Privacy Policy

Effective Date: May 18, 2026

Welcome to CustomWalkOutSong.com ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following information when you visit our website, place an order, complete forms, or contact us at CustomWalkoutSong@gmail.com:

  • Name

  • Phone number

  • Email address

  • Team name

  • Player name and jersey number

  • Song preferences and customization details

  • Order history

  • Device/browser information

  • Website usage information

Payment information is processed through third-party payment providers and is not stored directly by us.

How We Use Information

We use your information to:

  • Process and fulfill orders

  • Create and deliver custom walkout songs

  • Send order confirmations and delivery notifications

  • Respond to customer support requests

  • Improve the experience of our customers

  • Communicate important updates regarding your order

  • Comply with legal obligations

Text Messaging and SMS Communications

By voluntarily providing your phone number and opting in, you consent to receive text messages related to your order, including:

  • Order confirmations

  • Song completion notifications

  • Delivery links

  • Customer support communications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying:

STOP

For assistance, reply:

HELP

SMS consent is not shared with third parties or affiliates for marketing purposes.

Third-Party Services

We use trusted third-party providers to operate portions of our business, including:

  • Squarespace

  • Square payment processing

  • Twilio

  • Hosting and cloud storage providers

These third parties may collect information as necessary to perform their services and maintain their own privacy practices.

We encourage you to review their privacy policies.

Cookies and Analytics

Our website may use cookies and analytics tools to better understand visitor behavior and improve website functionality.

Cookies may collect information such as:

  • Browser type

  • Device information

  • Pages viewed

  • Referring websites

  • General location data

You can modify your browser settings to disable cookies.

Children's Privacy

Our services are intended for parents, guardians, coaches, and individuals ordering custom products. We do not knowingly collect personal information directly from children under age 18.

If you believe a child has submitted personal information directly to us, please contact us.

Data Security

We take reasonable measures to protect your personal information; however, no method of transmission or storage is completely secure.

Your Rights

You may request to:

  • Access information we maintain about you

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for communications

To make a request, contact us below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

Questions regarding this Privacy Policy may be directed to:

CustomWalkOutSong.com
CustomWalkoutSong@gmail.com